Privacy Policy

Last updated: November 2025

Introduction

Humwell is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

When you contact us through our forms, we may collect personally identifiable information such as your name, email address, telephone number, and any other information you voluntarily provide.

Usage Data

We may automatically collect certain information when you visit our platform, including your IP address, browser type, operating system, access times, and pages viewed.

Use of Your Information

We may use the information we collect from you to:

  • Respond to your enquiries and provide customer support
  • Send you information about our services and educational content
  • Improve our platform and user experience
  • Analyse usage trends and preferences
  • Comply with legal obligations

Disclosure of Your Information

We will not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as described in this policy or as required by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Please refer to our Cookie Policy for more details.

Data Security

We implement appropriate technical and organisational measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Withdraw consent

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Humwell
19 High Street
Birmingham B4 7SL
United Kingdom
Email: [email protected]
Phone: +44 121 684 35 79